Claims — Frequently asked questions

Q: How long does claim settlement take?
A: Typical TATs vary by insurer and claim type. Please refer to the claim TAT page or contact us.
Q: What documents are required?
A: Hospital bills, discharge summary, prescriptions, identity & policy copy — detailed checklist available in our forms page.
Q: What is cashless vs reimbursement?
A: Cashless uses network hospital tie-ups; reimbursement requires you to pay and then submit documents for settlement.
Download checklist